24/7 Emergency Plumbing in San Jose, CA
Call for an emergency plumber at two in the morning and it rings Rodrigo's cell. He picks up most of the time. That is more than a lot of the shops advertising 24/7 can say.
Signs you need this
Before we get there
If water is running, shut the main off. It is usually out front near the meter or on the side where the line comes in. Go find yours right now, before you need it. It is the most useful thing a homeowner can know.
Water heater has a shutoff on the cold inlet up top. Toilet has one behind it at the floor.
A dripping faucet at eleven at night is not an emergency, and we will say so.
What is actually an emergency
Water you cannot stop. Sewage coming up inside the house. The smell of gas. Call now for those.
A dripping faucet at eleven at night is not, and we will say so and put you on the schedule for the morning instead of charging a night call.
How the job runs
- 1Call. It rings Rodrigo's cell.
- 2Shut the main off while we talk
- 3We tell you honestly whether it can wait until morning
- 4We stop the water first, then diagnose
Questions people ask
Do you answer the phone at night?
Call any time and it rings Rodrigo's cell. He picks up most of the time.
What counts as a plumbing emergency?
Water you cannot stop, sewage coming up inside the house, or the smell of gas. A dripping faucet at eleven at night is not, and we will say so and put you on the schedule for the morning instead of charging a night call.
What should I do before the plumber gets there?
If water is running, shut off the main. It is usually out front near the meter or on the side where the line comes in. The water heater has a shutoff on the cold inlet up top, and the toilet has one behind it at the floor.
I smell gas. Should I call a plumber?
Not first. Get everybody out and call PG&E at 1-800-743-5000 from outside, or 911. Once they make it safe, we do the gas line repair.
Water where it should not be?
Call and describe what you are seeing. If it can wait until morning, we will say so.